Question 1

Which areas does Deelo deliver to?

Accepted Answer

Deelo covers Kottayam district — Athirampuzha, Ettumanoor, Kottayam town and the surrounding areas. The app shows storefronts within about 2 km of your pin first, so what you see is genuinely nearby.

Question 2

What can I order on Deelo?

Accepted Answer

Groceries, pharmacy items, bakery, fish and meat, laundry, and home services such as plumbers, electricians, AC mechanics and drivers. If a shop on your street sells it, Deelo can bring it.

Question 3

How long does delivery take?

Accepted Answer

Most orders arrive within the hour, and the average across all shops is 38 minutes. Each storefront shows its own estimate before you order, and a runner’s progress is tracked live once the shop accepts.

Question 4

How do I pay?

Accepted Answer

UPI, credit and debit cards, or cash on delivery. The shop confirms stock and final price before payment is taken, so you are never charged for something that turned out to be unavailable.

Question 5

How do I list my shop on Deelo?

Accepted Answer

Register your shop and you can be taking orders the same day. Orders arrive in the Deelo storefront dashboard, settlements land daily, and there is no commission for the first three months.

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